Currently Hiring!
John H. Coleman Co, Knoxville’s oldest heating, cooling, electrical, and plumbing contractor, is seeking to fill the several positions. We have proudly been serving our customers since 1945 with quality customer service and customer satisfaction. We primarily specialize in residential and light commercial properties. This is not just a job to us; this is a career and can be for you as well.
We’re looking for a dependable and reliable people that genuinely enjoys talking with customers in a fast-paced environment. This candidate needs to be courteous, professional, and be able to communicate in a clear manner. We’re looking for a willingness to help when needed, be able to adapt to the ever-changing environment, and take pride in their work!
HVAC Service Technician - Residential / Light Commercial
Responsibilities
- Perform regular or routine maintenance tasks on residential and light commercial HVAC units
- Clear intake and outflow vents
- Ensure filtration systems are clean and effective
- Troubleshoot HVAC systems and system elements
Qualifications
- Work as a team but be able to independently work with little to no supervision
- At least 3-5yrs+ HVAC experience- required
- Must be a self-starter
- Must be able to lift and move heavy objects exceeding 50lbs daily
- Maintain professional appearance
- Have great customer service and communication skills
- Must have valid driver’s license and reliable transportation
- Pass background check and drug screen
- Be wiling to work overtime as needed and with rotating on-call shifts
Job Type: Full-time
Pay: Up to $32.00 per hour
Benefits:
- Company truck
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Overtime pay
Experience:
- HVAC: 3 years (Required)
- Service technician: 3 years (Preferred)
License/Certification:
- Driver's License (Required)
- EPA Universial (Prefered)
HVAC Lead Installer
Responsibilities
- Lead Install team
- Train new employees
- Install and remove residential and light commercial HVAC units
- Responsible for working with little to no supervision while completing jobs
- Have a knowledge of wiring, brazing, soldering, pipefitting, welding, and fabrication
- Perform installation of all metal duct systems
- HVAC retrofitting
- Zoning
Qualifications
- 5+yrs HVAC experience
- 2+yrs proven leadership
- Be physically able to do the job in its entirety and be able to lift and move heavy objects exceeding 50lbs daily
- Maintain professional appearance, no facial tattoos or piercings. (Due to safety, piercings must be removed while at work)
- Have excellent customer service and communication skills both written and verbally
- Have excellent attendance record and be highly punctual
- Must have valid driver’s license,
- Pass background check and drug screen
- Must be able to work rotating on-call shifts which include during the week and weekends. Must have reliable transportation.
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- HVAC: 5 years (Required)
- Leadership: 2 years (Required)
License/Certification:
- Driver's License (Required)
- EPA Universal (Prefered)
Customer Service Representative / Dispatcher
Responsibilities
- Manage incoming calls in a thorough and timely manner.
- Identify the customer’s needs and provide exceptional service.
- Analyze jobs to assess urgency and appropriate response.
- Daily quality control of call, customer and job detail.
- Utilize dispatching software to coordinate technicians and schedule variations for HVAC, Plumbing, and Electrical.
- Educating customers on the benefits of Coleman Care maintenance programs and registering them.
Qualifications
- Proven customer service support or similar experience working in a call-center like environment
- Service Titan experience preferred, but not necessary
- Have basic computer skills and be comfortable in most computer programs- Microsoft, Excel, Google, etc.
- Proficient typing is a must
- Excellent communication and data keeping skills
- Attention to detail
- Strong attendance record
- Maintain professional appearance
- Pass drug screen & background check
Experience:
- Call center: 1 year (Required)
- Multi-line phone systems: 1 year (Required)
- Dispatch: 3-5 years (Required)
- HVAC, Plumbing or Electrical experience a plus!
Job Type: Full-time
Pay: From $18.00 per hour
Benefits
- Simple IRA Matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Warehouse / Delivery Driver
Responsibilities
- Assist in the warehouse
- Deliver parts needed to crews out in the field
- Maintain organization of warehouse
- Assist HVAC as a helper as needed
Qualifications
- Work as a team but be able to work independently with little to no supervision
- Strong attendance record
- Must be able to lift and move heavy objects exceeding 50lbs daily
- Maintain professional appearance
- Have great customer service and communication skills
- Must have valid driver’s license
- Pass drug screen
- Ability to work overtime as needed.
- Must have reliable transportation.
Job Type: Full-time
Pay: From $15.00 to $18 an hour
Benefits:
- Simple IRA match
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Opprotunity to train into the trades
License/Certification:
- Driver's License (Required)
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Are you looking for an opportunity in the HVAC industry? John H. Coleman Co. is one of the area's oldest and most experienced HVAC dealers. Join our passionate team today!
